Our Principles
You own your data
Your personal evidence and representation belong to you. We process it to provide the service, not to build profiles for other purposes.
Full control
You can inspect, correct, export and delete your information at any time through your account settings.
Transparency
HumaTwin is designed to show you the evidence behind what it understands about you, not hide how it works.
Information We Process
Account Information
Basic information needed to create and maintain your account.
- Email address (for authentication and communication)
- Name (as you choose to provide it)
- Language preference
Personal Evidence
Information you actively share to build your representation.
- Identity information from sessions and questionnaires
- Reflections and thoughts you record
- Goals and aspirations you define
- Life events and milestones you share
Documents & Knowledge Sources
Files and references you upload to inform your Twin.
- Documents you upload (PDFs, text files)
- Notes and references
Conversation Information
Your interactions with your Twin.
- Messages you send to your Twin
- Twin responses (generated based on your representation)
- Conversation history and context
Why We Process Your Information
HumaTwin processes your personal information to build and maintain your digital representation. This includes:
- 1Building your representation — Organizing evidence about your identity, knowledge, reflections, goals and life context.
- 2Enabling your Twin — Allowing your representation to reason with you in conversations, grounded in the evidence you've provided.
- 3Maintaining context — Preserving temporal and situational context so your representation can evolve accurately over time.
- 4Service operation — Authentication, support, and ensuring the service works correctly.
Your Control
Inspect
View all the evidence and information that forms your representation.
Correct
Update or correct information if your Twin's understanding is inaccurate.
Export
Download a copy of your data and representation.
Delete
Remove specific evidence or your entire account permanently.
Important Notes
Terminology
Your personal information in HumaTwin is referred to as personal evidence, not "training data." HumaTwin organizes and retrieves your evidence to inform your representation — it does not use your personal information to train general AI models.
AI Processing
HumaTwin uses AI to generate responses based on your representation. This processing happens in real-time when you interact with your Twin. The AI is grounded in the evidence you have provided and is designed to acknowledge uncertainty when evidence is insufficient.
Privacy Inquiries
If you have questions about how HumaTwin handles your information, you can reach us through your account settings when logged in, or contact our support team.